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Refund Policy

A legal disclaimer

The information provided here gives a general overview of our refund policy at MarketGuruCool. This isn’t legal advice—it's just to help you understand how we handle refunds. Our policy is designed to be transparent, fair, and straightforward for all our users. For any specific concerns, we recommend consulting a legal professional.

Refund Policy - the basics

At MarketGuruCool, we want you to be happy with your learning experience. This Refund Policy explains the circumstances under which you can request a refund, how and when refunds are processed, and what exceptions apply.

For most of our online courses and digital products, we offer a 5-day money-back guarantee. If you’re not satisfied with your purchase, you can request a refund within 5 days of your original payment.
After 5 days, refunds are not generally available unless there is a technical error on our side that prevents you from accessing your course.

Our refund policy exists to ensure both legal compliance and peace of mind for our users, while helping us protect our platform from misuse.

What to include in the Refund Policy

Generally, our Refund Policy covers:

  • Timeframe for requesting a refund:
    You must submit your refund request within 5 days of purchase.

  • How to request a refund:
    Email support@marketgurucool.com with your name, email, order ID, and reason for the request.

  • Conditions for refunds:

    • Refunds are available only for standard online courses and digital products purchased directly from MarketGuruCool.

    • Refunds are not available for completed courses, downloaded content, or custom/personalized services (unless a technical error is proven).

    • If a technical issue on our end prevents you from accessing your course and we can’t resolve it, you’re eligible for a full refund.

  • Refund process:

    • Approved refunds will be credited to your original payment method within 7–10 business days.

    • Partial refunds may be granted in specific cases (e.g., if only part of a bundled product is faulty).

  • Legal compliance:
    We follow all relevant Indian consumer protection laws. If any law requires a different policy, we will comply.

If you have any questions or are unsure whether you qualify for a refund, reach out to us at support@marketgurucool.com—we’ll help you sort it out quickly.

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